Spinko Casino - Player's winnings are confiscated and account limited.

I've been playing for quite some time in the spinko casino almost from the opening days... i've gambled a lot and did some deposits and withdrawals in the time being with no problems at all. the casino today as of 12th of august withheld my winnings cancelling my withdrawals and doing an account deduction by themselves... i have no idea even if tampering with the personal wallet of someone is even legal at the moment. the casino after that, limited my account in any promotional offers and withheld the winnings with the info of bonus abusing. the winnings did really come from a bonus... but there was no abusive behaviour from my side... the casino has a vip system that allows players that play considerable amounts to get awarded bonuses and make them promotional offers this bonus was even exclusively awarded to me cause of this system as well. after some reviewing on my account the amount of deposits are: deposits =~2900 euros withdrawals = ~3900 euros the vip system awards one point every 50 euros of real money wagering... i do say this cause i have 271 points meaning that i've wagered more than 13,000 euros in real money these months... this surely shows my behaviour as player even with my withdrawals and deposits that i am not a money scavenger player. the casinos had also a system awarding free bets to players in which i have recieved more than 100 free bets of amouts of 10-15-25 euros... from which i have done almost 0 withdrawals(i think i did win once with a free bet but did gamble the money)... while i did play the bonuses i don't understand the abuse term.. that they informed me about , even while playing the bonus from which the money of this particular withdrawal came from i wagered on full almost 4k euros i even increased my bet to wager or lose them all without playing safe or abusing anything . i am playing quite some time in casinos knowing what a bonus abuse really is and i really keep my distance from it... after contacting the casino with email that's what how the conversation with them went ( the pdf showing the emails is from the latest to earlier... so the first email is the on the bottom of the page and going upwards is the correct timeline)

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Spinko Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Is your player's account accessible to you?
• Could you please specify which bonus that you accepted or activated led to your most recent win? Please share a screenshot of the bonus offer or a record from our bonus history,
• My email is tomas@casino.guru

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas