The player from Australia faces issues with uncredited deposits at Spinking, specifically for two transactions of $30 each from May 14th and July 24th. Despite repeated follow-ups, she receives automated responses and has been told to resolve older inquiries with her bank. She seeks assistance in addressing these unresolved deposit issues.
SpinKing Casino - Player's deposits remain uncredited.
Opened
Current status
Waiting for player to reply
4d 20h 15m 29s
SpinKing Casino
Safety Index 2.5 Very lowCase summary
Discussion
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Public
2 days ago
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Public
Public
2 days ago
Hello,
Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you used the same payment method for all of your deposits?
- Do the deposits appear as completed or processed in your casino transaction history?
- Could you please forward your communication with the casino in relation to this issue? You can reach me via email at attila.g@casino.guru, or you can post screenshots here.
I hope we will be able to help you resolve this issue as soon as possible.
Thank you very much in advance for your reply.
Best regards,
Attila
sopia16 has 4d 20h 15m 29s to reply
Attila is currently out of office or on vacation. It is possible that they will not be able to respond to this complaint as quickly as they normally do. Thank you for understanding.
