SpinKing Casino - Player’s deposit has been delayed.

I made a deposit of $20aud to the payID provided by spinking (I have the screenshot) and payment was then rejected by spinking because they had apparently changed their payID. But it should still be honoured or at least refunded if that’s the case. This has happened to me before, multiple times, but I’d forgotten that’s why I made a screenshot of the payID this time. (I can also provide screenshots of my live chat experience)

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Dear sopia16,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it's a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I'm sorry that we couldn't be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Attila