The player from Poland is experiencing a delay in receiving their withdrawal request of PLN 4,900 made two weeks ago. Despite repeated inquiries, they continue to receive the same response regarding the processing of their payments.
Hello, on May 6th, I withdrew PLN 4,900 in three payments. To this day, I've been getting the same responses in the chat: that they're trying to process it as quickly as possible, and I'm still waiting for my payment, which has been in the same place since the beginning.
Hello, on May 6th, I withdrew PLN 4,900 in three payments. To this day, I've been getting the same responses in the chat: that they're trying to process it as quickly as possible, and I'm still waiting for my payment, which has been in the same place since the beginning.
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Dear Rybaqq,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
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