The player from the United Kingdom requested a withdrawal a month ago but has yet to receive his winnings. He continues to seek resolution but only receives excuses from the casino.
Spaceslotz Casino - Player's withdrawal has been delayed.
Opened
Current status
Waiting for player to reply
6d 21h 24m 1s
Spaceslotz Casino
Safety Index:Above averageCase summary
Discussion
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Public
15 hours ago
Been asking for my winnings but nothing had been paid. All I receive is excuses.
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2 hours ago
Important notice:
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2 hours ago
Dear Zerogreen64,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.
- Have you made any successful withdrawals before?
- Could you please confirm that you have passed the KYC verification?
- Have you accumulated your winnings with or without an active bonus?
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards
Petra
