The player from the United Kingdom mistakenly withdrew money to an expired card. As a result, the funds bounced back, and the casino subsequently closed his account, accusing him of fraudulent activity and money laundering. The player eventually received his withdrawal after verifying his new card. However, the account remained closed. We explained that casinos have the right to close accounts without providing a reason if there is no remaining balance, and advised the player to register with a different casino.
Space Casino UK - Account closed due to mistaken withdrawal to expired card.
Closed
Our verdict
Unjustified complaint
Amount: £1
Space Casino UK
Safety Index:LowCase summary
Discussion
