The player's experienced multiple issues with his account being self-excluded and reopened by the casino while trying to withdraw his remaining balance from there. The complaint was rejected as the regulator did not give a clear answer to the matter for over a year and there were insufficient evidence to determine whether the player should or should not have been excluded.
Sons Of Slots Casino - The player's experiencing an unspecified issue.
Closed
Our verdict
Other
Amount: €26,146
Sons Of Slots Casino
Safety Index:LowCase summary
Discussion
Public
Public
3 years ago
Hello everyone,
i would like to know which steps i could take further against this casino since i raised a complaint to the ADR entity MADRE responsible for this casino. Now the three months are over and i didn't got any reply back neither from the MADRE nor from the casino administration. So i'm raising this case to get further instructions on how to proceed against such injustice.
