Slots Gallery Casino - Player's account has been closed after self-exclusion.

Hello

I requested to be self excluded from the casino, they automatically closed My account instantly which is fine but I had $47 left in my account. They have been calling me to let me know they need to verify my account. I have sent the requested information, but they keep calling saying their emails are not going through but i dont have it blocked.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Slots Gallery Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Have you tried contacting the casino using a different email address?
• Could you please clarify whether the casino received the documents at all?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas