Slot Lion Casino - Player's deposit is missing and account access is delayed.

I joined this casino by depositing 40e, 07.08.2026. Well the deposit went out but it doesn't show up in the casino when I can log in. It accepted my email verification and phone code but now it asks for it again and won't accept it anymore because I don't want to be able to log in even if I'm lucky. Attachments included. Chat just says I haven't made a deposit and they email me, they respond so slowly it doesn't seem like they're in a hurry. [Redacted] is my first name

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it's a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I'm sorry that we couldn't be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Attila