The player from Brazil encounters issues after depositing 198 USDT on Shock, as his account is blocked and not verified, preventing any action with his funds.
Shock Casino - Player’s account is blocked after deposit.
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Current status
Waiting for Casino Guru to reply
6d 23h 45m 23s
Shock Casino
Safety Index 7.3 Above averageCase summary
Discussion
Public
Public
12 hours ago
Deposit and account blocked.
After I deposited 198 USDT on Shock, they didn't verify my account and made it impossible for me to do anything with it.
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Public
48 minutes ago
Important notice:
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48 minutes ago
Dear Neforo,
Thank you very much for submitting your complaint.
To help me better understand your case, could you please answer the following questions?
- Did Casino communicate with you the reason of blocking your account?
- Had you completed KYC verification before you lost access to the account?
- Do you still have active access to your account?
Thank you very much in advance for your cooperation. I look forward to your reply.
Karla M.
