ShibuSpins Casino - Player’s deposit is unplayable.

Deposited here, no games work, live support does not exist and support email is dead.

Need to get my deposit refunded.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• When exactly did you register at this casino?
• Have you made any successful deposits into this casino before?
• Have you experienced any issues with the casino website before making your deposit? Have you contacted customer support before deciding to send your money to the casino?
• Have you tried accessing the casino website from a different device or browser to check whether the issue persists?
• Have you also tried clearing your cookies and cache or deleting your browser history?
• Please record a video showing the issues you are experiencing at this casino and forward it to me at veronika.f@casino.guru.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika