HomeComplaintsSavanna Wins Casino - Player's withdrawals are being delayed.

Savanna Wins Casino - Player's withdrawals are being delayed.

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2d 6h 28m 42s

Savanna Wins Casino
Safety Index 1.6 Very low

Case summary

The player from Quebec is facing issues with pending withdrawals from Savanna in the amount of $1,200, which have been delayed for over two months.

Written by Tomas
Complaint Specialist
Submitted: 22 Sep 2026
Private
Private
1 week ago
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This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
5 days ago

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Public
Public
5 days ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Savanna Wins Casino.

However, I’d like to emphasize that we have received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to take a No Reaction Policy approach to all our attempts to negotiate any kind of issues.

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

  • Could you please forward a screenshot of your withdrawal request to tomas@casino.guru as evidence of the incident?

Thank you in advance for your cooperation and reply.

Best regards,

Tomas

Waiting for approval
Waiting for approval
5 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

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