The player from Finland has had his account closed without explanation, resulting in the confiscation of his winnings and deposit.
The casino closed my account without any reason and confiscated my winnings and deposit.
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Hello,
Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced. May I ask a few questions to better understand the situation?
I hope we can help resolve this issue promptly. Thank you in advance for your reply.
Best regards,
Kristina
Dear Nicozio,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
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