HomeComplaintsRX Casino - Player is having issues with deposit.

RX Casino - Player is having issues with deposit.

Opened
Current status

Waiting for player to reply

29d 21h 10m 53s

RX Casino
Safety Index:Very low

Case summary

The player from the United Kingdom faces issues with depositing money into his casino account and has not received a response from support.

Public
Public
21 hours ago

I tried to deposit money into my account, but it didn't work. Support didn't respond

Public
Public
2 hours ago

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Public
2 hours ago

Dear JacobDeceint,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.

If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.

I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.

Thank you for your understanding.

Best regards,

Veronika

JacobDeceint has 29d 21h 10m 53s to reply

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