The player from Ireland requested a withdrawal of 0.069 BTC, valued at $4200, but faced a ban shortly after the request was pending. Upon contacting support, he was informed that there were no funds on his account.
Rollbit Casino - Player's account has been closed.
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Rollbit Casino
Safety Index 4.1 LowCase summary
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6 days ago
I had a withdrawal requested for 0.069 btc which is now worth 4200$ and they had it pending for a few days and then banned me. When I contacted support they denied there was any funds on the account. I will provide screenshots. Please stay away from here.
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4 days ago
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4 days ago
Dear Keithoo88,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can understand the situation.
- Could you please clarify the exact date when your account was blocked, and the casino confiscated the pending withdrawal?
- Do you have access to your account now?
- What games did you play to accumulate your balance in the casino? (slots, live games, betting on sports)
- Have you accumulated your winnings with or without an active bonus?
Thank you very much in advance for your reply.
Best regards,
Jean
