The player from Lithuania has his account disabled with a total of $2,450 in pending withdrawals. Despite submitting multiple KYC documents and numerous inquiries, he receives no response from the casino. He alleges that they are ignoring him and has been waiting for over a month for clarification and resolution regarding his funds.
Rollbit Casino - Player's account has been closed.
Opened
Current status
Waiting for player to reply
6d 22h 55m 54s
Rollbit Casino
Safety Index:LowCase summary
Discussion
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Public
1 hour ago
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1 hour ago
Hello,
Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced. May I ask a few questions to better understand the situation?
- Could you please tell me which games you were focused on — slots, live casino, sports betting, etc.?
- Had you completed verification before you lost access to the account?
- Were your winnings accumulated while a bonus was active, or without an active bonus?
Thank you in advance for your reply.
Best regards,
Kristina
