The player from Moldova has faced account issues with Roibets88.com, where his withdrawal request for 500 USDT was rejected due to a verification requirement. Following successful verification, the casino unexpectedly debited 932.24 USDT from his account without justification, claiming violations that the player contests as unfounded. He requests a re-examination of the situation and the return of his withheld funds.
Roibets Casino - Player's funds have been confiscated without explanation.
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6d 7h 41m 46s
Roibets Casino
Safety Index:Very lowCase summary
Discussion
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Public
5 days ago
Translation
I have been a client of Roibets88.com since October 2025. Between October 2025 and May 2026, I deposited a total of 1,250 USDT (including TRC-20 network fees). As of May 8, 2026, my account balance was 1,129.46 USDT—meaning my account was effectively in the red relative to my total deposits.
A few days ago, I submitted a withdrawal request for 500 USDT, which was rejected with a requirement for additional verification—a selfie holding my ID. I immediately complied with this requirement, verification was successful, and I resubmitted a withdrawal request for 500 USDT.
Instead of processing the withdrawal, the casino debited 932.24 USDT from my account without warning, marking it "Taken to system," leaving only 197.22 USDT in my balance—an amount roughly equivalent to my last deposit. Therefore, of the 1,250 USDT I deposited, the casino returned only 197.22 USDT, withholding 1,052.78 USDT without any legal basis.
I consider it necessary to indicate the following: - All bets were made from a single device, from a home IP address - All deposits were made from a single personal Binance TRC-20 wallet - I did not receive or use any bonuses - The account has passed full KYC verification, including a selfie with an ID - I do not have any additional accounts on this platform
The reasons given in the letter (VPN use, fake documents, bonus abuse, fraudulent activity) are completely unfounded and untrue. No concrete evidence of violations was provided.
I request that this situation be re-examined and that the illegally withheld funds in the amount of 932.24 USDT be returned. I sincerely hope that this was a mistake and hope for a fair resolution.
Attached to the complaint are: a letter from Roibets88 support service stating the reasons for the blocking, a screenshot of the account statement with the transaction "Taken to system -$932.24".
Automatic translation:
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16 hours ago
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16 hours ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Roibets Casino.
Please allow me to ask you a few questions so I can better understand the situation.
- Could you please advise how long you were a player at the casino and when exactly your account was blocked?
- When was your account and identity verified? Which documents were you asked to provide?
- What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
- Did you achieve your current balance with the help of a bonus?
- Could you please share with me your communication with the casino regarding the accusations made against you? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
