RoboCat Casino - Player's access to casino website is blocked.

Hi I deposit 50 play for a bit then suddenly can go there 404 error I had $20 left on there

Dear danielpedropere,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with RoboCat Casino.

Please allow me to ask you a few questions, so I can better understand the situation.

• Could you please advise how long you have been a player of the casino?
• Since when are you unable to access your casino account?
• Have you contacted casino live chat, or support@robocat.com for assistance? With what result?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear danielpedropere,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.