Richville Casino - Player's withdrawal has been delayed.

I requested my withdrawal on the 5th of May 2026 via Interac but my withdrawal kept getting rejected. The reason was the same every time that Interac request had expired according to casino which I don't understand as I contacted support and emailed them every time I made Interac withdrawal asking them to process it before it expires again. So I lost my patience and requested it via Mifinity on the 28th of May. I verified this payment method and still haven't received my withdrawal. It's been almost 3 weeks. Live chat is not active and they ignore my emails. Please help

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila