HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44827Opened941Not solved5603Solved12651Rejected25632
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €1,000

Megapari Casino - Casino failed to close the players’ account despite her gambling addiction.

Megapari Casino
Safety Index:High Submitted: 07 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: A$1,000

Joka Room Casino - Player is displeased with the pay-out of a slot game.

Joka Room Casino
Safety Index:Very low Submitted: 07 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €600

Maneki Casino - Player’s withdrawal is delayed.

Maneki Casino
Safety Index:High Submitted: 06 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: $1,450

Grande Vegas Casino - Player’s winnings were cancelled due to a breach of the casino’s T&Cs.

Grande Vegas Casino
Safety Index:Below average Submitted: 06 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: ??

21.com Casino - Player received 10 free spins instead of 100.

21.com Casino
Safety Index:Very high Submitted: 06 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €11,006

Silveredge Casino - Player is unable to withdraw his winnings.

Silveredge Casino
Safety Index:Low Submitted: 05 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €500

Jonny Jackpot Casino - Player is experiencing issues with his withdrawal.

Jonny Jackpot Casino
Safety Index:Below average Submitted: 05 Nov 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: A$12,500

True Blue Casino - Player’s withdrawal requests were delayed, and the account blocked.

True Blue Casino
Safety Index:Above average Submitted: 05 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €700

bCasino - Player was accused of breaching the casino’s T&Cs and his withdrawal was cancelled.

bCasino
Safety Index:Below average Submitted: 05 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €10

Giochi24 Casino - Player is displeased with the lack of information about a bonus.

Giochi24 Casino
Safety Index:High Submitted: 05 Nov 2019
Show more complaints (+10)
Showing 25,421 - 25,430 of 25,632 complaints
1...2542 2543 2544...2564
Go to pageof 2,564 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news