HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All46,105Opened967Not solved5,752Solved12,993Rejected26,393
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €1,691

22bet Casino - Player is enquiring about possible deposit refund.

22bet Casino
Safety Index:Above average Submitted: 19 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: £70,000

Kassu Casino - Player’s withdrawal has been delayed.

Kassu Casino
Safety Index:Above average Submitted: 19 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €1,500

Casino765 - Player has requested deposit refund.

Casino765
Safety Index:Low Submitted: 19 May 2020
Case closed Our verdict

Other

Disputed amount: €170

24Bettle Casino - Player’s withdrawal has been delayed.

24Bettle Casino
Safety Index:Low Submitted: 19 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$100

Joka Room Casino - Player has experienced technical glitch.

Joka Room Casino
Safety Index:Very low Submitted: 18 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: ??

VoodooDreams Casino - Player’s winnings haven’t been honored.

VoodooDreams Casino
Safety Index:Above average Submitted: 18 May 2020
Case closed Our verdict

Other

Disputed amount: €5

Power Casino - Player’s No Deposit bonus has been declined.

Power Casino
Safety Index:Very low Submitted: 18 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 35 ₴

HITLOTO Casino - Casino has been closed.

HITLOTO Casino
Safety Index:Very low Submitted: 18 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: 100 kr.

Swift Casino - Player is complaining about a bonus.

Swift Casino
Safety Index:Above average Submitted: 18 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $800

Vanguards Casino - Player’s winnings have been capped.

Vanguards Casino
Safety Index:Very low Submitted: 18 May 2020
Show more complaints (+10)
Showing 25,221 - 25,230 of 26,393 complaints
1...2,522 2,523 2,524...2,640
Go to pageof 2,640 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news