HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42325Opened797Not solved5370Solved11982Rejected24176
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €67

Olimp Casino - Player is experiencing problems with the payouts of some of the games.

Olimp Casino
Safety Index:Low Submitted: 07 Oct 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: €600

Winorama Casino - Player seems to have trouble with the casino’s verification process.

Winorama Casino
Safety Index:Below average Submitted: 07 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €40

Tonybet Casino ES - Player seems to have trouble with his gameplay.

Tonybet Casino ES
Safety Index:High Submitted: 07 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €140

Casino Epoca - Player lost his winnings because he didn’t finish wagering his bonus.

Casino Epoca
Safety Index:Below average Submitted: 07 Oct 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: A$36,350.01

BondiBet Casino - Player’s account was blocked, and her winnings cancelled due to a breach of the Bonus T&Cs.

BondiBet Casino
Safety Index:Below average Submitted: 07 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €130

Evobet Casino - Player lost a part of his winnings.

Evobet Casino
Safety Index:Very low Submitted: 06 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €10

Merkurmagic Casino - Player seems to have trouble with the casino’s bonuses.

Merkurmagic Casino
Safety Index:High Submitted: 06 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €4,300

Casino Napoli - Player’s withdrawal request was cancelled.

Casino Napoli
Safety Index:Very low Submitted: 05 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €100

Gratorama Casino - Player seems to have difficulties with her withdrawal.

Gratorama Casino
Safety Index:Below average Submitted: 05 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: 1,000 руб

Pin-Up Casino - Player received free spins, but important information was missing.

Pin-Up Casino
Safety Index:Very high Submitted: 04 Oct 2019
Show more complaints (+10)
Showing 24,071 - 24,080 of 24,176 complaints
1...2407 2408 2409...2418
Go to pageof 2,418 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more