HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42326Opened798Not solved5370Solved11982Rejected24176
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: 17,000 ₴

HITLOTO Casino - Player has a problem with verification.

HITLOTO Casino
Safety Index:Very low Submitted: 24 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: Mex$81,000

Spin Palace Casino - Player account was blocked, all winnings confiscated.

Spin Palace Casino
Safety Index:Below average Submitted: 24 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €5,000

Diamond Club VIP Casino - Player has a problem with closing her account.

Diamond Club VIP Casino
Safety Index:Very low Submitted: 24 Dec 2019
Case closed Our verdict

Regulator: Casino was right

Disputed amount: $3,515

PokerStars Casino - Player’s account was closed and winnings confiscated.

PokerStars Casino
Safety Index:Above average Submitted: 23 Dec 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: €3,357.5

Classy Slots Casino - Player breached T&Cs and his winnings were confiscated.

Classy Slots Casino
Safety Index:Very low Submitted: 23 Dec 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: £200

WinOui Casino - Player is complaining that the casino accepts UK players.

WinOui Casino
Safety Index:High Submitted: 23 Dec 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: €4,564.97

BlackDiamondCasino - Player has a problem with withdrawal.

BlackDiamondCasino
Safety Index:Low Submitted: 23 Dec 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: $50

888 Tiger Casino - Player discovered that free chips are not free at all.

888 Tiger Casino
Safety Index:High Submitted: 22 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Vera&John Casino - Player is concerned about software fairness.

Vera&John Casino
Safety Index:High Submitted: 22 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Vegas Crest Casino - Player is complaining about software malfunction.

Vegas Crest Casino
Safety Index:Below average Submitted: 22 Dec 2019
Show more complaints (+10)
Showing 23,821 - 23,830 of 24,176 complaints
1...2382 2383 2384...2418
Go to pageof 2,418 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news