HomeComplaintsRegal96 Casino - Player is blocked from accessing account.

Regal96 Casino - Player is blocked from accessing account.

Opened
Current status

Waiting for player to reply

6d 21h 4m 8s

Regal96 Casino
Safety Index 3.7 Low

Case summary

The player from Australia is unable to log in to the casino to process his withdrawal, and he is facing issues with payment.

Written by Karla
Casino Analyst & Complaint Specialist
Submitted: 19 Aug 2026
Public
Public
yesterday

Payment and withdrawal they won’t let me log on the screen shot

Public
Public
2 hours ago

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
2 hours ago

Dear 0466620959,

Thank you very much for submitting your complaint.

To help me better understand your case, could you please answer the following questions?

  • Did you successfully withdraw funds from this casino before?
  • Are you experiencing problems withdrawing your balance from the casino?
  • Did you complete your KYC verification?

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.


0466620959 has 6d 21h 4m 8s to reply

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