The player from the United Kingdom requested withdrawals of £40 and £30 on February 14 and has been waiting for three weeks without resolution. Despite inquiring about the timeline, the casino repeatedly states she must continue waiting.
Realwithdraw Casino - Player’s withdrawal is delayed.
Opened
Current status
Waiting for player to reply
6d 18h 8m 23s
Realwithdraw Casino
Safety Index:Fresh casinoCase summary
Discussion
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21 hours ago
Hi, 14 February I made request for withdrawal , two requests , one for £40 , then another for £30. Since that time I still waiting. I asked them how long it will take and they are still repeating that I have wait.
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5 hours ago
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5 hours ago
Dear heavenlyh1981,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.
- Have you made any successful withdrawals before?
- Could you please confirm that you have passed the KYC verification?
- Have you accumulated your winnings with or without an active bonus?
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards
Petra
