HomeComplaintsRakeBit Casino - Player's deposit is confiscated by Rakebit.

RakeBit Casino - Player's deposit is confiscated by Rakebit.

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6d 20h 50m 49s

RakeBit Casino
Safety Index 8.1 High

Case summary

The player from Florida successfully deposited 151.406185 XRP to Rakebit, which was confirmed to have reached their wallet. However, due to the lack of a destination tag, the funds were not automatically credited, and Rakebit refuses to manually recover the deposit, claiming operational costs exceed the deposit amount without providing documentation.

Sensitive attachment
Sensitive attachment
20 hours ago

On May 28, 2026 I sent 151.406185 XRP to Rakebit's deposit address (tx hash: [redacted], CTID: [redacted]).


The transaction confirmed successfully on-chain with status SUCCESS on ledger 104,541,846. Rakebit's own support agent (confirmed in live chat that the funds reached their wallet. The deposit was sent without a destination tag, preventing automatic crediting. When I requested manual recovery, Rakebit refused via two written emails (ticket J0QH0V), claiming "operational costs exceed the deposit amount", a claim they could not document or quantify. They have confirmed receipt of my funds in writing and are refusing to return them.

Edited by a Casino Guru admin
Public
Public
6 hours ago

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Public
Public
6 hours ago

Dear rainmain11,

Thank you for submitting your complaint. I’m sorry to hear about the issue.

To properly assess the situation, could you please clarify the following:

  • Am I correct in understanding that you attempted to deposit funds into your casino account?
  • Since the deposit could not be linked due to a missing destination tag—despite the casino confirming receipt—would you prefer the funds to be credited to your casino account, or would you like a refund instead?

Your clarification will help us determine the appropriate next steps.

Thank you in advance for your reply.

Best regards,

Jean

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3 hours ago
Waiting for approval

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