RakeBit Casino - Player’s account has been closed due to allegations.

On 20th may,2026 I got an email from rakebit mentioned that my account was suspended with the allegations of

17.1. Rakebit.com has a strict anti-fraud policy. If Innovex Tech Holdings Ltd. reg number: 15736 has reasonable grounds to believe that the User has participated in or has been connected with any form of fraudulent activity (on the basis of anti-fraud, anti-cheating, and collusion detection practices used by Innovex Tech Holdings Ltd. reg number: 15736 as well as its gaming partners and other suppliers which are commonly used in the gambling and gaming industry) including, but not limited to:

17.1.1. participating in any type of collusion with other Users;

17.1.2. development of strategies aimed at obtaining unfair winnings;

17.1.3. fraudulent actions against Innovex Tech Holdings Ltd. reg number: 15736 or its payment providers;

17.1.4. chargeback transactions;

17.1.5. the use of third party software or analysis systems;

17.1.6. creating two or more accounts;

17.1.7. using unfair external factors or influences (commonly known as cheating);

17.1.8. or become bankrupt in the country of his/her residence.

17.2. In case of reveal one or several such actions on the part of the User or other similar actions, Rakebit.com reserves the right to cancel the user account and suspend all payouts to the User. This decision is at sole discretion of Rakebit.com and the User will not be notified or informed of the reasons of such actions. Rakebit.com also reserves the right to inform the regulatory bodies of the User’s jurisdiction of such fraudulent actions performed by the User.

But all the allegations are false. Can't remember the exact amount, but I have around $836 in my rakebit account.

@casinoguru team, plz help out me

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Hello,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced. May I ask a few questions to better understand the situation?

• Is there any chance that someone from your household or using the same IP address has also created an account at this casino?
• Could you please tell me which games you were focused on — slots, live casino, sports betting, etc.?
• Had you completed verification before you lost access to the account?
• Were your winnings accumulated while a bonus was active, or without an active bonus?

I hope we can help resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina

There is no chance that someone from my household or using the same IP address has created an account at this casino.

I only played cricket betting.

Rakebit did not ask me to complete verification.

Winnings were accumulated without any bonus.

Thank you for your reply, SANTU. I’m sorry to say I don’t have good news. If your account was blocked after placing only sports bets, it’s likely the casino detected activity that prompted that decision. Because we don’t have sufficient expertise or insight into this area of online gambling, we are unable to interpret the casino’s investigation or their explanation accurately and therefore cannot judge this case fairly. This does not mean we consider your complaint unjustified; we are simply unable to evaluate it properly. I understand how frustrating this must be for you, and I apologize that we cannot be of more help.

After reviewing the available information, we must close this complaint. I’m sorry we could not resolve this for you. Please don’t hesitate to contact us in the future if you encounter issues with this or any other casino — we will do our best to assist.