RakeBit Casino - Player’s account has been closed.

Good evening. I am furious with the company rakebit. I made a deposit and played at the sportsbook for over a month. When I went to withdraw the amount I won, they sent me an email telling me that they were closing my account for no reason. I demand that the issue be resolved and my money be returned because I will really hurt myself.

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Hello,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced. May I ask a few questions to better understand the situation?

• Could you please tell me which games you were focused on — slots, live casino, sports betting, etc.?
• Had you completed verification before you lost access to the account?
• Were your winnings accumulated while a bonus was active, or without an active bonus?

I hope we can help resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina

Good evening, I played at the sportsbook and at the casino, playing slots. I was never asked for identification, I am ready to provide whatever is asked of me. I never received any bonuses. Please note that I had already made a successful withdrawal. I made deposits of over a thousand euros, and they confiscated them too. This is the first time I made an account with this company to play, I have never had multiple accounts as they claim. I demand that they let me get my deposits because what is happening is theft. I am about to go crazy.