HomeComplaintsRabetmx Casino - Player's withdrawal is blocked by limits.

Rabetmx Casino - Player's withdrawal is blocked by limits.

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6d 23h 17m 12s

Rabetmx Casino
Safety Index:Very low

Case summary

The player from Mexico has a balance of $6000.00 MXN at Rabet Casino but can only withdraw a maximum of $54 MXN due to limiting restrictions. She believes these limitations block 99% of her balance without valid reason and appears to be linked to a VIP upgrade offer, potentially pressuring her to deposit more money.

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Public
4 hours ago
esTranslationgb

Hello, I have a problem with Rabet Casino on the domain rabetmx.fun.


1. I have a balance of $6000.00 MXN in my account.

2. When trying to withdraw, the platform only allows me to withdraw a maximum of $54 MXN, and the "remaining withdrawable limit" is $24 MXN.

3. This means that they block 99% of my balance without a valid reason.

4. The app offers me the option to upgrade to VIP2 to "withdraw up to $50,000," which seems like an attempt to get me to deposit more money to release my funds.

5. There is no real chat support to resolve this.


Attached is a screenshot of the withdrawal section showing the balance and the abusive limits.


I request your help to mediate with the casino so that I can withdraw my full balance of $6000.00 MXN.

I haven't used cheat software or violated the terms and conditions. I just played and won with my own money.


Registration date: May 21, 2027

User/ID: 8169256

Deposit method: BBVA Mexico

Automatic translation:
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1 hour ago

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

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1 hour ago

Dear Kenia34,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing.

I’m sorry to inform you that Rabetmx Casino appears to be operating unfairly and displays several characteristics commonly associated with scam casinos. We already have records of similar complaints involving practices such as requesting additional deposits in order to increase withdrawal limits or unlock VIP levels before processing payouts. These are not practices consistent with reputable and properly operating casinos.

We strongly recommend not paying any fees that may be requested on top of your active balance or pending withdrawals, as this is not something that any legitimate casino would ask for.

Nevertheless, please allow me to ask you a few questions so that I can fully understand the situation.

  • Have you completed the KYC verification successfully?
  • Have you withdrawn any funds from this casino in the past?

Looking forward to hearing from you.

Best regards,

Veronika

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Waiting for approval
42 minutes ago
esTranslationgb
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

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