Posido Casino - Player's account has been reopened.

THEY REOPENED MY QC ACCOUNT FOR THE SECOND TIME AFTER NUMEROUS REQUESTS TO CLOSE IT DUE TO GAMBLING ADDICTION.

I REQUEST A REFUND OF MY LAST DEPOSITS

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• When exactly was your account reopened?
• How did you become aware that your account had been reopened by the casino?
• Are you still able to access your account, or has it been closed again in the meantime? If it has been closed again, has the casino informed you whether your deposits would be refunded?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika