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HomeComplaintsPlayZax Casino - Player's experiencing some issues.

PlayZax Casino - Player's experiencing some issues.

Closed
Our verdict

Player stopped responding

Amount: €500

PlayZax Casino
Safety Index:Very low

Case summary

The player from Italy is dissatisfied with the casino. The complaint was rejected because the player didn't respond to our messages and questions.

Public
Public
3 years ago
Translation

And more than a week that it is not processed and in addition they blocked my chat

Automatic translation:
Public
Public
3 years ago

Dear Daddy2405,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Did you request a withdrawal, but it has been pending for a week?

I will be waiting for your reply patiently.

Best regards,

Kristina

Public
Public
3 years ago

Dear Daddy2405,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
3 years ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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