HomeComplaintsParimatch.com Casino - Player's deposit is delayed.

Parimatch.com Casino - Player's deposit is delayed.

Opened
Current status

Waiting for player to reply

6d 11h 15m 10s

Parimatch.com Casino
Safety Index 6.2 Below average

Case summary

The player from India faces a pending deposit of 2000 for the last three days. He seeks resolution regarding this delay.

Written by Tomas
Complaint Specialist
Submitted: 04 Sep 2026
Private
Private
4 days ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
12 hours ago

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Public
Public
12 hours ago

Dear Rohitupase,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind that it’s a complicated process that might take approximately one month. In these cases, the casino usually has its hands tied. I would also strongly recommend against depositing any more funds until the issue is resolved.

If the money got lost during the transaction, it will take some time before it’ll be credited to your casino account.

I’m sorry we couldn’t be of much help now. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Tomas

Rohitupase has 6d 11h 15m 10s to reply

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