The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaintsParimatch Casino IN - Player’s deposit has been delayed.

Parimatch Casino IN - Player’s deposit has been delayed.

Closed
Our verdict

Player stopped responding

Amount: 300 INR

Parimatch Casino IN
Safety Index:Below average

Case summary

The player from India had made a deposit on April 1st, but the funds had not been credited to his casino account yet. The complaint was addressed by the Complaints Team, which had recommended contacting the payment provider for further investigation, noting that the process could take up to a month. However, due to a lack of response from the player, the complaint was ultimately rejected.

Public
Public
9 months ago

on 1st April I made deposit, Not yet Credited

Public
Public
9 months ago

Dear Arjunreddy,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.

If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.

I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.

Thank you for your understanding.

Best regards,

Veronika


Public
Public
8 months ago

Dear Arjunreddy,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
8 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.