The player from South Africa encounters issues logging into her account at Panther, facing technical glitches and a message indicating her details are already in use. After changing her password, she still cannot access her account and is concerned about her personal information.
PantherBet Casino - Player struggles to access her account.
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Current status
Waiting for player to reply
6d 8h 10m 38s
PantherBet Casino
Safety Index:Above averageCase summary
Discussion
Public
Public
2 days ago
This account panther I signed up for I could log in the moment I got my promo code the sight started lagging I couldn't open anything I logged out and then when. I wanted to login again to see if there where any changes regarding the lagging and then bang my user details all of a sudden didn't work saying already in use I thought my password was incorrect managed to change it using the sms code and guess what same thing happened wtf sounds like scam how do I deactivate my account because now all my personal info is on this account and I can't login I don't know why... rating this App a zero because it seems to be a scam
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15 hours ago
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15 hours ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with PantherBet Casino.
Please allow me to ask you a few questions so I can better understand the situation.
- Could you please advise how long you were a player at the casino and when exactly your account was blocked?
- How did you learn about your account being blocked?
- What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
- Did you achieve your current balance with the help of a bonus?
- Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
