HomeComplaintsPalmSlots Online Casino - Player cannot close their account.

PalmSlots Online Casino - Player cannot close their account.

Opened
Current status

Waiting for player to reply

6d 21h 16m 15s

PalmSlots Online Casino
Safety Index:Very low

Case summary

The player from Ireland is unable to close their account at PalmSlots despite multiple emails. Live chat support directs them to email, but their emails are being ignored.

Public
Public
15 hours ago

PalmSlots won’t allow me to close my account after several emails.

live chat just tell me to email support and they ignore my emails

Public
Public
2 hours ago

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Public
Public
2 hours ago

Dear Dnolann,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with PalmSlots and the difficulties you are facing in closing your account.

To assist you better, could you please provide us with some additional information? Here are a few questions that will help clarify the situation:

  • When did you first request to close your account?
  • Have you received any confirmation regarding your account closure request?
  • Have you tried reaching out to any alternative channels apart from email and live chat?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petra

Dnolann has 6d 21h 16m 15s to reply

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