The player from Australia deposited $100 into the casino but did not receive a rebate or have his bet history updated. He expresses frustration with the customer support through live chat, which he finds unhelpful.
Oz2win Casino - Player faces issues with no rebate and poor support.
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Current status
Waiting for Casino Guru to reply
6d 20h 14m 59s
Oz2win Casino
Safety Index:Very lowCase summary
Discussion
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2 days ago
Hey i put 100$ into this sight and got no rebate back from it they didn't even update the bet history at all so thats why i didn't receive it but the live chat is just a bunch of useless [redacted] i dont recommend this sight
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4 hours ago
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4 hours ago
Dear Onecomplaintboiiiiii,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. In order to better understand your situation and assist you effectively, could you please provide more details regarding the following:
- Could you please send me a link or a screenshot of the bonus you should have received?
- Could you please clarify what you meant by stating that the bet history is not updated?
- Have you made any successful withdrawals from this casino before?
- When was the last time the casino communicated with you?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Attila
