The player from South Africa reported being scammed after depositing a total of R2000 into the casino. He had attempted to contact the VIP manager for assistance but did not receive a response, and he was unable to log in to his account. The casino in question, OK-Bet.top, was identified as a scam website by the Complaints Team. Due to the player's lack of response to inquiries and reminders, the complaint was closed without further investigation or resolution at that time. The player retained the option to reopen the complaint if he chose to resume communication.
OKBet Casino (SCAM) - Player seeks help with withdrawn funds.
Closed
Our verdict
Player stopped responding
Amount: R2,000
OKBet Casino (SCAM)
Safety Index 0.0 Very lowCase summary
Discussion
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1 month ago
Important notice:
Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.
We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.
If anything seems suspicious, contact us directly.
Stay safe.
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1 month ago
Hello,
Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing.
Unfortunately, OK-Bet.top is a scam website, and any claims of winnings from this site are highly unlikely to be legitimate. We strongly urge you not to deposit any more funds or engage further with this platform, as doing so may expose you to significant risks, including the potential loss of personal and financial information.
We strongly advise you to cease all interactions with OK-Bet.top and avoid sharing any sensitive information. If you’ve already done so, please take immediate steps to secure your accounts and monitor them for suspicious activity.
For more information on how to identify and protect yourself from scam casinos, you can read our article here: Scam Casinos Warning.
If you have further questions or need additional support, don’t hesitate to contact us. We’re here to help.
Best regards,
Veronika
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1 month ago
Dear preeshayile,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
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1 month ago
We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.
Thank you for your understanding.
Best regards,
Veronika
Casino.Guru
