OKBet Casino (SCAM) - Player's withdrawal is delayed due to tax payment.

I made a withdrawal last night, but they want me to pay the tax before the money can reflect in my bank account and I already make deposits for up to R5800 and now they want me to pay R5155 for tax so let my withdrawal can be processed into my bank account

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We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

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Dear Janolive1985,

Thank you for submitting your complaint. I regret to learn of the negative experience you encountered with OKBet Casino.

To gain a comprehensive understanding of the situation, I would appreciate it if you could answer the following questions:

• Could you please provide the website exact address for this casino?
• How long have you been a player?
• Have you been asked to pass KYC verification, please?

It is advisable to exercise caution regarding the casino's request. There is a possibility that this casino may be fraudulent and not the genuine OKBet Casino. Please provide the requested information while refraining from sharing any personal details with this site at this time.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Katarina

ok-bet.cyou/index.html#/

1montha member

No KYC verification

Dear Janolive1985,

thank you for your response.

Sadly, the link you have provided confirms that OKBet Casino is not a legitimate casino and operates without any proper licensing or regulation, there is no responsible authority or organization that can force them to release any funds, winnings or return your deposits to you.

As this is a confirmed scam operation, we have no way of assisting further with the recovery of your funds. We can only recommend reporting the incident to your local law enforcement or financial cybercrime unit. While we realize this may not result in the recovery of your money, it can help raise awareness and potentially support investigations into these fraudulent platforms.

I will classify your complaint as "unresolved" in our records, which will negatively impact the casino’s rating. While this may not fully resolve your concerns, it will act as a cautionary note to other players. I strongly advise against making deposits with establishments that you have not thoroughly verified or researched for reviews in the future.

I’m truly sorry that we were unable to assist you further in this case. Please know that we are here to help should you encounter any similar issues with this or another casino in the future.

Thank you for your understanding, and I wish you the best moving forward.

Best regards,

Katarina

Casino.Guru Team