HomeComplaintsOKBet Casino (SCAM) - Player's account has been closed by a suspected scam site.

OKBet Casino (SCAM) - Player's account has been closed by a suspected scam site.

Closed
Our verdict

Player stopped responding

Amount: 2,000 RM

OKBet Casino (SCAM)
Safety Index 0.0 Very low

Case summary

The player from Malaysia claimed that the casino was a scam, stating that they blocked payouts and cut off all communication. He reported that his account had been blocked and all information erased, leaving no evidence to support his claims. We asked him for the casino link and any communication with the casino, but he did not respond to our requests or reminder. As a result, the complaint was closed because we could not continue the investigation without his cooperation.

Written by Attila
Complaint Specialist
Submitted: 25 Aug 2026 | Closed : 09 Sep 2026
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3 weeks ago

This isn't a real gambling site - it's a scam website. They won't pay out tomorrow and just block you. How do I contact them? Who should I block? All my numbers were blocked, all my information was wiped clean. This is a legit scam ring - don't bet anything on this site again, be very careful. There's no way to get any evidence because they blocked my account right away and kicked all my information out, completely cutting me off from the website and blocking my account. So there's no evidence, no information to download. It's okay though - I'm just testing it out. My brother's going to make sure they pay up. We're betting with real money, hard cash. If we win, they won't pay

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3 weeks ago

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

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3 weeks ago

Dear foohousegame1,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

  • Could you please attach a link to the casino in question?
  • Could you please forward your communication with the casino in relation to this issue? You can reach me via email at attila.g@casino.guru, or you can post screenshots here

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila

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2 weeks ago

Dear foohousegame1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 week ago

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Attila
Casino.Guru

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