The player from Norway successfully deposits 500 NOK with a 300% bonus but finds his balance depleted after playing. Despite having proof of the deposit, he receives no response from support after multiple attempts to contact them.
Norsewin Casino - Player’s funds have been confiscated.
Opened
Current status
Waiting for player to reply
6d 22h 43m 33s
Norsewin Casino
Safety Index:LowCase summary
Discussion
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10 hours ago
I deposited 500nok with a 300% deposit bonus by credit card, And it was successful. I saw I had 1999nok in my balance and went on a hacksaw slot, and it was gone. Support is not answering I have sent multiple mails and reached out. I have proof of deposit.
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1 hour ago
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1 hour ago
Dear Moves666,
Thank you for submitting your complaint. I regret to learn of the negative experience you encountered with Norsewin Casino.
To gain a comprehensive understanding of the situation, I would appreciate it if you could answer the following questions:
- Has the deposit been credited from your credit card, please?
- Have you previously made any successful deposits at this casino?
- How long have you been a player at this casino, please?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Katarina
