Nords Casino - Player's winnings have been confiscated.

Nordscasino only refunded my deposits; they did not pay out the winnings generated from those deposits, confiscating the entire amount based on the terms and conditions below.

We would like to inform you that your withdrawal has been canceled by the payments department and the amount of €1017.82

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Hello,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced. May I ask a few questions to better understand the situation?

• Could you please tell me which games you were focused on — slots, live casino, sports betting, etc.?
• Were your winnings accumulated while a bonus was active, or without an active bonus?
• Do you currently have access to your casino account?

I hope we can help resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina