Nomad Casino - Player's account has been closed with no access.

Hello, I need help. This casino won't let me access my account. They say it's a security measure and ask for a photo every time, mocking me, but they won't open my account. I don't know what to do anymore. They ask the same thing every time, and I've sent it to them 100 times. I still have 900,000k left, and they took it all for themselves and blocked my account without asking, without telling me about it first.

I told them that I would complain to everyone, but they didn't care, but I will go all the way out of principle, so that everyone knows who they are.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Nomad Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please advise how long you were a player at the casino and when exactly your account was blocked?
• How did you learn about your account being blocked?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas