Nabcasino - Player’s account has been blocked after a withdrawal request.

after requesting a withdrawal, my account was blocked. I can not log in. receives no response to emails.

Dear Tondi22,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to make sure I understand your situation completely.

Could you please confirm if you passed the full KYC verification?

Have you accumulated your winnings with or without an active bonus?

Which types of games did you play? Were they slots, live casino games, or did you participate in sports betting?

Have you tried contacting customer support via live chat after your account was blocked?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Hello Veronika,

I participated in sports betting.

chat is only available to logged in users. my account is blocked. I can not log in.

I wrote an email to support but they don't respond.

thank you

Thank you for the update.

As you might know, our forum Casino.Guru deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint.

Thank you very much for your understanding.

Best regards

Veronika