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HomeComplaintsMyBet Casino - Player wasn't stopped from opening an account.

MyBet Casino - Player wasn't stopped from opening an account.

Resolved
Our verdict

Case closed

Amount: €1,950

MyBet Casino
Safety Index:Fresh casino

Case summary

The player from Germany self-excluded from the casino owned by the same company, but he was allowed to open an account and play in this sister casino. The complaint was resolved as the palyer received back his deposits from the casino.

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hschlue88
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Complaint Resolution Center Team Lead
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3 years ago
Sensitive information

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hschlue88
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Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

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gold
hschlue88
Gold
Private
3 years ago
Translation
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Private
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gold
hschlue88
Gold
Private
3 years ago
Translation
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Private
X
admin
Kristina
Complaint Resolution Center Team Lead
Private
3 years ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Private
X
gold
hschlue88
Gold
Private
3 years ago
Translation
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Private
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admin
Nikolas
PR Assistant
Private
3 years ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Private
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gold
hschlue88
Gold
Private
3 years ago
Translation
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Private
X
gold
hschlue88
Gold
Private
3 years ago
Translation
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Private
X
admin
Nikolas
PR Assistant
Private
3 years ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Private
X
gold
hschlue88
Gold
Private
3 years ago
Translation
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Private
X
admin
Nikolas
PR Assistant
Private
3 years ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Private
X
admin
Nikolas
PR Assistant
Private
3 years ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Private
X
gold
hschlue88
Gold
Private
3 years ago
Translation
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Private
X
gold
hschlue88
Gold
Private
3 years ago
Translation
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Private
X
admin
Nikolas
PR Assistant
Private
3 years ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
X
gold
hschlue88
Gold
Public
3 years ago
Translation

The complaint can be closed

Automatic translation:
MyBet Casino - Player wasn't stopped from opening an account.
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