MrPunter Casino - Player’s withdrawal is delayed.

Good evening, I have made a withdrawal at the mrpunter casino and the money still hasn't arrived. Please do something because I need it urgently!

Dear konstantinampoyintak,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

• Could you please advise when exactly you requested this withdrawal?
• Have you made any successful withdrawals before?

Thank you in advance for your reply.

Best regards,

Kristina

I requested the withdrawal on February 13th, I have never made a withdrawal from this company before! I want you to help me…

I just need them urgently, I need them, that's why I'm doing it like this, you understand?

Thank you for your reply, konstantinampoyintak. I would like to emphasize we always give the casino two full weeks to process each payment. I will keep this complaint open and if there’s no development by the end of this time frame, we will intervene. Let’s stay positive and I hope to hear good news regarding your withdrawal soon. Thank you in advance for your patience and please, keep me informed about any further developments.

I want you to help me because I need the money for this and I ask you to intervene because I need it and I don't want it to be delayed!

I need them, will you answer me? I need them.

I want you to help me, so many days have passed and I don't see any updates, is it possible?

I need my money, I need it, please help me.

Dear konstantinampoyintak,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.