The player from Turkey made a deposit of 10,000 TL via FAST bank transfer to Mobilbahis on December 3, 2025, but the funds have not been credited to his gaming account after 8 days. He has contacted customer support multiple times but only received automatic replies and has requested either immediate crediting of the deposit or a full refund.
Mobil Bahis Casino - Player’s deposit has not been processed.
Opened
Current status
Waiting for player to reply
29d 20h 24m 38s
Mobil Bahis Casino
Safety Index:Very highCase summary
Discussion
Public
Public
3 hours ago
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Public
Public
3 hours ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind that it’s a manual process that might take up to a month to resolve. In these cases, the casino usually has its hands tied. I would also strongly recommend against depositing any more funds until the issue is resolved.
If the money got lost during the transaction, it will take some time before it’s credited to your casino account.
I’m sorry we couldn’t be of much help now. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Tomas
