HomeComplaintsMineBit Casino - Player’s withdrawal requests are being delayed.

MineBit Casino - Player’s withdrawal requests are being delayed.

Opened
Current status

Waiting for Casino Guru to reply

5d 3h 42m 21s

MineBit Casino
Safety Index 7.4 Fresh casino

Case summary

The player from the Philippines is facing repeated rejections for his withdrawal requests despite providing valid documents in the correct formats. He expresses confusion, as he had successfully withdrawn funds in the past.

Written by Tomas
Complaint Specialist
Submitted: 24 Sep 2026
Public
Public
3 days ago

Hello i kept getting rejected even tho i did send it in correct formats and all of it was valid.

i dont know what to do back then i was able to withdraw now i cant..



Public
Public
2 days ago

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Public
Public
2 days ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with MineBit Casino.

Please allow me to ask you a few questions so I can better understand the situation.

  • Is your account accessible to you? Can you log in?
  • Is your player's profile filled out with accurate personal information?
  • Did you achieve your current balance with the help of a bonus?
  • Could you please share with me your communication with the casino after you contacted them to resolve the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Edited by a Casino Guru admin
Waiting for approval
Waiting for approval
2 days ago
Waiting for approval

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