HomeComplaintsMillioner Casino - Player believes that their withdrawal has been delayed.

Millioner Casino - Player believes that their withdrawal has been delayed.

Resolved
Our verdict

Case closed

Amount: €1,500

Millioner Casino
Safety Index 6.8 Above average

Case summary

The player from the Netherlands had requested a withdrawal less than two weeks prior to submitting this complaint. Their money had not been received yet. The complaint was marked as resolved by the player, and we confirmed the resolution in our system. The player’s cooperation was acknowledged, and no further action was required at that time. We remained available for assistance with any future casino-related issues.

Private
Private
2 months ago
nlTranslationgb
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Private
Private
2 months ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Private
Private
2 months ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
2 months ago

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear Walid36,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Karla

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