MaxWin Casino - Player's withdrawal has been delayed.

I've been waiting for my withdrawals for over two weeks. They've made me cancel them countless times and then request them again for small amounts. It's appalling how dishonest they are. Is there any solution to this? I'm tired of sending emails and always getting the same response. It's outrageous. Now I ask, why is such a clandestine casino allowed to operate so freely?

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• Have you passed the full KYC verification, or at least submitted any identity documents to this casino for verification?
• How many pending withdrawal requests are currently in your account?
• Has the casino specified why you need to request smaller payments for the withdrawal of your winnings?
• Which payment method have you selected for your withdrawals?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika