HomeComplaintsMaximalbet Casino - Player's withdrawal has been delayed.

Maximalbet Casino - Player's withdrawal has been delayed.

Opened
Current status

Waiting for player to reply

6d 23h 9m 17s

Maximalbet Casino
Safety Index 0.4 Very low

Case summary

The player from the United Kingdom is experiencing a delay in withdrawing £2,000 from MaximalBet Casino, which has exceeded the promised timeframe of 7–21 working days. Despite multiple emails requesting updates, she has not received a response.

Written by Kristina
Complaint Resolution Center Team Lead
Submitted: 01 Sep 2026
Public
Public
12 hours ago

Hello Casino Guru,

I need help with a £2,000 withdrawal from MaximalBet Casino.

MaximalBet told me withdrawals take 7–21 working days, but this time has now passed and I still have not received my money. I have also sent several emails requesting an update, but they have not responded.

 

Could you please help me open a complaint against MaximalBet and assist me in recovering my £2,000?

I can provide screenshots, payment evidence and all correspondence with MaximalBet2.com

Kind regards,

Lidija

Public
Public
50 minutes ago

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Public
Public
50 minutes ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we have received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of the many cases submitted, the casino decided to take a no-reaction policy approach to all our attempts to negotiate any kind of issues. I can only imagine how frustrating it must be to wait for your money and not have any feedback about when you’ll receive it, and I also genuinely hope that your winnings will be sent to you eventually.

  • Could you please advise if you've ever received any winnings from this gambling establishment?

Thank you in advance for your cooperation and reply.

Best regards,

Kristina


lidya5 has 6d 23h 9m 17s to reply

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